Ticket #687 (closed bug: invalid)

Opened 3 years ago

Last modified 3 years ago

With MP4 HTTP streaming, the player sometimes drops the stream on a seek

Reported by: jeroen Owned by: jeroen
Priority: Milestone: Flash 4.7
Component: Keywords:
Cc: Forum thread:

Description

I was hoping you could shed some light on a seeking issue that seems to be affecting many of the 4.x branch of players. Not only on my site, but I've seen it occur on many others that make use of your great player. When seeking to near the end of a video, the player just switched to a complete state. You can read about the bug here:

 http://www1.longtailvideo.com/support/forum/Bug-Reports/21570/Seeking-MP4-stops-suddenly-4-4-4-5-4-6-

I can easily provide you with test pages, however the bug is intermittent - be prepared to watch a some videos! This bug is preventing playing back as expected, as the Javascript Completed event is used to switch to a new page. Its very annoying for potential customers to send them to a new page when they think they're seeking.

Change History

comment:1 Changed 3 years ago by jeroen

I'm using the H.264 streaming module from code-shop. I'm glad you know about this problem and its not just me running in circles. The server still seems to be returning the correct file, as I've been logging requests to the corresponding videos. The problem seems to be with either JW Player or less likely, the streaming module.

Seeking to the end doesn't seem to cause the problem instantly, but watching for a few minutes then seeking about does cause it.

comment:2 Changed 3 years ago by jeroen

  • Status changed from new to closed
  • Resolution set to invalid

This seems to be an issue only with the older version of code-shop; after upgrading this user had no more issues. Then it's probably a fileformat issue which caused Flash to drop the stream.

Note: See TracTickets for help on using tickets.