Ticket #1573 (closed bug: worksforme)
HD: toggle doesn't work on iOS / Safari
| Reported by: | jeroen | Owned by: | jeroen |
|---|---|---|---|
| Priority: | Normal | Milestone: | Plugins |
| Component: | html5 | Keywords: | |
| Cc: | Forum thread: |
Description
The touch device toggle has stopped working on iOS. This may be related to an update around the load() functionality in either the player or iOS5.
This can be confirmed with the basic test case.
Change History
comment:2 Changed 16 months ago by jeroen
- Status changed from new to closed
- Resolution set to fixed
Committed in [2105]
comment:3 Changed 16 months ago by jeroen
- Status changed from closed to reopened
- Resolution fixed deleted
- Summary changed from HD: touch device toggle doesn't work on iPad to HD: toggle doesn't work on iOS / Safari
The same issue appears on iPad:
Yes - we have hd.state=false to initially serve the lower resolution, however once a user switches to HD and then refreshes, autostart fails. Once the user reverts to SD and refreshes, Safari autostarts.
Verified this on Safari 5.1.1 on OS 10.6.8 & Win-7 SP1
comment:4 Changed 16 months ago by jeroen
There may also be an issue on Firefox. Related?
I'm having some trouble with the hd plugin. It's off by default on our page, and the video loads up all right. I can click the hd button and the hd version loads up just fine... but when I toggle it off again, the regular video seems to be gone and won't load when I click play. I can switch HD back on and it plays fine, but the only way to get the SD version back is to reload the page.
This happens in Firefox, Chrome, and IE on Windows 7. Not sure about other browser/OS combinations. We use 5.8. Test page is here.
comment:5 Changed 16 months ago by jeroen
The latter bug was not related. The issue seems limited to Safari 5.1 / iOS 5.
comment:6 Changed 14 months ago by jeroen
- Status changed from reopened to closed
- Resolution set to worksforme
The Safari 5.1 issue was also fixed by the 5.9 player patch.
Keeping the hiding of buttons on iOS in. This seems like a better solution anyway, since manual switching often leads to nonplaying videos (3G speed to low, device cannot play 720p High).
Fixed for now by removing the Touch buttons. This needs some thinking through and a better solution though ...