VAST ad from doubleclick appears to load but does not play

[marksherman]

We are upgrading our original JW Player 4x to 5.3 with OVA to show pre-roll adverts. We have the ad code from doubleclick and have implemented this following your examples.

Firebug output show the advert being called successfully however it does not play.
 http://www.supercheats.com/320x240test2.htm

Can you let us know if this is a problem with double click or with our setup.

thanks

The final entries in the firebug output are below. If you need all the output posted please let me know.

---

17:31:15 GMT+0000: Merge complete - 2 ads recorded in the master template
17:31:15 GMT+0000: AdSchedule: notified that template has been loaded
17:31:15 GMT+0000: VASTController: notified that template has been fully loaded
17:31:15 GMT+0000: Looking for a Video Ad pre-roll0-0
17:31:15 GMT+0000: Could not find Video Ad pre-roll0-0 in the VAST template
17:31:15 GMT+0000: Clearing the old tracking table attached to stream  http://video.supercheats.com/videos/fable-iii/SXBX2265000H_Revolution_Fable3_PEGI_OnlineOnly_64sec_720p24_ST_6300kbps/SXBX2265000H_Revolution_Fable3_PEGI_OnlineOnly_64sec_720p24_ST_6300kbps.flv
17:31:15 GMT+0000: NOTIFICATION: VAST data loaded -

---

[paul]

Hi,

The issue here is that the ad tag does not return a VAST response. It looks to be a DART instream ad tag:

For OVA to play, it needs a VAST response.

See this content that it is returned from your ad tag:

<InStreamFlashCreative TemplateVersion="1.02"> <Properties> <IsStreamingMedia>false</IsStreamingMedia> <ClickString><![CDATA http://ad.doubleclick.net/click%3Bh%3Dv8/3a54/3/0/%2a/u%3B232199155%3B0-0%3B1%3B33325078%3B780-320/240%3B38952146/38969903/1%3B%3B%7Esscs%3D%3f]></ClickString> <ClickThroughURL><![CDATA http://www.ugo.com]></ClickThroughURL> <DartImpUrl><![CDATA http://ad.doubleclick.net/imp;v7;x;232199155;0-0;1;33325078;320/240;38952146/38969903/1;;~okv=;affiliate=vgn;subaffiliate=supercheats;channel=games;subchannel=xbox360;category=tic;pt=content;pez=tic;test=true;sz=320x240;kw=__redirect__;sz=460x360;ord=__zone__;dcmt=text/html;~cs=f%3fhttp://s0.2mdn.net/dot.swf]></DartImpUrl> <SurveyURL><![CDATA[]]></SurveyURL> <ThirdPartyClickURL><![CDATA http://www.ugo.com]></ThirdPartyClickURL> <ThirdPartyImpURL><![CDATA[]]></ThirdPartyImpURL> <ThirdPartyVideoCompleteURL><![CDATA[]]></ThirdPartyVideoCompleteURL> <ThirdPartyMidpointURL><![CDATA[]]></ThirdPartyMidpointURL> <Title><![CDATA[]]></Title> <Author><![CDATA[]]></Author> <MetPostingURL><![CDATA http://ad.doubleclick.net/activity;src=2203073;met=1;v=1;pid=33325078;aid=232199155;ko=1;cid=38952146;rid=38969903;rv=1;]></MetPostingURL> <CustomParameters/> </Properties> <AdServingData> <DeliveryData> <GeoData><![CDATA[ct=UK&st=&ac=20&zp=&bw=4&dma=0&city=3711]]></GeoData> <ISCI/> <DartAdId>232199155</DartAdId> <RenderingId>38969903</RenderingId> </DeliveryData> </AdServingData> <Streaming> <Host><![CDATA http://ugo.edgeboss.net/download/ugo/media/fox/mirrors2/mirrors2_toographic_1545_now-h264.flv]></Host> <VideoURLs> <FLV bandwidth="high"><![CDATA http://ugo.edgeboss.net/download/ugo/media/fox/mirrors2/mirrors2_toographic_1545_now-h264.flv]></FLV> <FLV bandwidth="medium"><![CDATA http://ugo.edgeboss.net/download/ugo/media/fox/mirrors2/mirrors2_toographic_1545_now-h264.flv]></FLV> <FLV bandwidth="low"><![CDATA http://ugo.edgeboss.net/download/ugo/media/fox/mirrors2/mirrors2_toographic_1545_now-h264.flv]></FLV> </VideoURLs> </Streaming> <Progressive> <VideoURLs> <FLV bandwidth="high"><![CDATA http://ugo.edgeboss.net/download/ugo/media/fox/mirrors2/mirrors2_toographic_1545_now-h264.flv]></FLV> <FLV bandwidth="medium"><![CDATA http://ugo.edgeboss.net/download/ugo/media/fox/mirrors2/mirrors2_toographic_1545_now-h264.flv]></FLV> <FLV bandwidth="low"><![CDATA http://ugo.edgeboss.net/download/ugo/media/fox/mirrors2/mirrors2_toographic_1545_now-h264.flv]></FLV> </VideoURLs> </Progressive> </InStreamFlashCreative>

Since this isn't a defect, I'm going to close this entry. Please let me know if you find otherwise ;)

Paul